Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At YourMedSoft, we use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our platform and hold certain information.

2. How We Use Cookies

We use cookies for several vital reasons:

• Authentication & Security: To log you into the YourMedSoft platform, maintain your session, and prevent fraudulent use of login credentials.
• Preferences: To remember your settings, such as timezone preferences or active facility filters.
• Performance & Analytics: To understand how clinicians and agency staff interact with our platform, so we can improve the user interface and feature set.
• Marketing: To measure the effectiveness of our advertising campaigns to healthcare agencies.

3. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the platform (Client Hub, Clinician Portal). Without these cookies, the services you have asked for cannot be provided.

Functionality Cookies: These cookies allow our platform to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.

Performance Cookies: These collect information about how you use our website, for example, which pages you go to most often, and if you get error messages. We use this to improve how our website works.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and integrate with external services. This includes Google Analytics (for site performance), Stripe (for secure payment processing and fraud prevention), and marketing pixels (Meta, LinkedIn) used exclusively on our public marketing pages—not inside the secure logged-in application where PHI is processed.

5. Managing Your Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser controls. If you choose to reject cookies, you may still use our public website, but your access to some functionality and areas of our logged-in platform will be heavily restricted or broken (as session cookies are required for security).