How do I record "Do Not Return" (DNR) statuses and facility blacklists?
Manage facility "Do Not Return" (DNR) restrictions, record incident notes, and safely deactivate staff while preserving historical audit trails.
To apply a DNR restriction in YourMedSoft, open the clinician profile, click Facility Restrictions, select Add DNR Restriction, choose the facility campus, and input the reason code. The scheduling engine will automatically hard-block that clinician from being booked at that facility.
What You Need Before Starting
- Coordinator or Admin permissions with authority to log operational restrictions.
Clinical & Regulatory Compliance Standards
- Maintains EEOC compliant confidential recordkeeping for workforce assignment restrictions.
Step-by-Step Instructions
Access Worker Restrictions Tab
In Staff Management, open the clinician profile and select "Facility Restrictions & DNR".
Add Facility DNR Restriction
Click "Add DNR Restriction" and choose the hospital or client from the dropdown.
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Document Incident & Reason Code
Select an administrative reason code (e.g., "Facility Request - Personality Clash", "Attendance Issue") and enter confidential internal notes.
Apply Hard Scheduling Lock
Save the record. The calendar engine will immediately prevent shift booking for that clinician at the specified facility.
Pro-Tips & Best Practices
- A facility-level DNR restricts only that specific facility; the clinician remains eligible for other client facilities unless full deactivation is selected.
Troubleshooting & Operational Edge Cases
Issue: Coordinator accidentally attempts to assign worker to a DNR facility
Operational Resolution: The system displays a red blocker alert: "Worker has an active DNR at this facility" and rejects the placement.
Frequently Asked Questions & Troubleshooting
Does the clinician see the DNR restriction in their mobile portal?
No. Facility restrictions and internal incident notes are strictly confidential to agency coordinators and administrators.
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