How to Install the YourMedSoft Mobile App (PWA)
Step-by-step instructions for installing the YourMedSoft Progressive Web App (PWA) on iOS, Android, and Desktop for lightning-fast, offline-capable access to shifts and scheduling.
YourMedSoft is built as a Progressive Web App (PWA), meaning it bypasses the traditional App Store. You install it directly from your mobile browser (Safari on iOS, Chrome on Android) by tapping "Add to Home Screen" or clicking "Download app" in the portal sidebar. This provides instant offline access, zero background battery drain, and real-time Cures Act EVV tracking.
What You Need Before Starting
- A device with an active internet connection (for initial install)
- Safari (for iOS/iPhone users) or Google Chrome / Edge (for Android/Desktop users)
Step-by-Step Instructions
For iPhone/iPad (iOS) Users
Log in to your portal and tap "Download app" at the bottom of the sidebar, then tap "Download App for iPhone / iPad" in the download modal. Tap "Allow" when prompted, then open iOS Settings -> Profile Downloaded -> Install to place the YourMedSoft icon on your Home Screen. Alternatively, in Safari you can tap the Share button and select "Add to Home Screen".
For Android Users
Open Google Chrome and log in to your YourMedSoft portal, then tap "Download app" at the bottom of the portal sidebar. Confirm the native "Install App" prompt (or click "Download App Now" in the download dialog) to add YourMedSoft directly to your app drawer and home screen.
Automate Your Healthcare Staffing Operations
YourMedSoft unifies scheduling, GPS time tracking, credentialing, and facility invoicing into one modern platform for healthcare agencies.
For Desktop (PC/Mac) Users
Log in to your portal and click "Download app" in the bottom-left sidebar. In Chrome or Edge, this triggers the native desktop app installer immediately; in other browsers, click "Download App Now" or "Desktop Shortcut" in the modal to download the YourMedSoft desktop launcher.
Pro-Tips & Best Practices
- The app updates automatically in the background. You never have to visit an App Store to download the latest version.
- Once installed, the app caches crucial shift and facility data, allowing you to view your schedule even in areas with poor cellular reception (like hospital basements).
Troubleshooting & Operational Edge Cases
Issue: I don't see the "Add to Home Screen" option on my iPhone.
Operational Resolution: You are likely using Chrome or Firefox on iOS. Open Safari, navigate to your portal URL, and tap Share -> Add to Home Screen.
Issue: The app icon is blank or missing.
Operational Resolution: Delete the shortcut from your home screen, clear your browser cache, and repeat the installation steps.
Frequently Asked Questions & Troubleshooting
Why isn't the YourMedSoft app in the Apple App Store or Google Play?
By distributing YourMedSoft as a Progressive Web App (PWA), we bypass Apple and Google's 30% store fees and review delays. This allows us to push critical compliance updates (like Joint Commission changes or EVV mandates) instantly to all users.
Do I need an internet connection to use it?
You need an internet connection to install the app and sync new shifts. Once installed, the PWA caches your upcoming schedule, active facility details, and past timesheets so you can view them offline.
Will this drain my battery in the background?
No. Unlike native apps that constantly ping GPS in the background, PWAs are sandboxed by your operating system and only capture EVV GPS coordinates at the moment you clock in or out.
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