How to Connect & Use ShiftWise (AMN Healthcare) with YourMedSoft
Complete step-by-step guide to integrate ShiftWise (AMN Healthcare) with YourMedSoft. Learn how to connect ShiftWise (AMN Healthcare), control Data In and Data Out, add records via + Add Data or CSV upload, and manage synced data in Scheduling & VMS Orders.
To connect ShiftWise (AMN Healthcare) to YourMedSoft, open Integrations & Sync (/portal/settings?tab=integrations), locate ShiftWise (AMN Healthcare), and click "Connect". Once connected, the Sync & Data Control Hub opens automatically so you can pull open hospital vms shift orders & registry clinicians into Scheduling & VMS Orders (/portal/scheduling), push matched nurse submittals & approved timecards out to ShiftWise (AMN Healthcare), or add records via "+ Add Data" and CSV upload.
What You Need Before Starting
- Active YourMedSoft account with Administrator or Coordinator role.
- Active account on ShiftWise (AMN Healthcare) (API token optional — free CSV Batch / Sandbox Mode supported).
- Configured clinical roster or facility rate sheets in YourMedSoft Foundation.
Clinical & Regulatory Compliance Standards
- HIPAA & HITECH Data Safeguards: All API payloads transmitted between YourMedSoft and ShiftWise (AMN Healthcare) are encrypted in transit using TLS 1.3 with AES-256 encryption. PHI is strictly minimized according to minimum-necessary privacy rules.
- Electronic Record Retention: All synchronization logs and execution payloads are maintained in immutable audit storage in compliance with federal healthcare record retention requirements.
- Deduplication & Transaction Integrity: Automated idempotency keys prevent double-counting of timesheets, invoices, applicants, or clinician records during network retries.
Step-by-Step Instructions
Open Integrations & Sync & Locate ShiftWise (AMN Healthcare)
Log in to YourMedSoft with an Admin or Manager account. Click "Integrations & Sync" in the left navigation sidebar (or go to Settings > App Marketplace & Integrations). Search for "ShiftWise (AMN Healthcare)" or filter by the "VMS & Staffing MSP" category pill.
Connect ShiftWise (AMN Healthcare) (Live API Token or Free CSV / Sandbox Mode)
1. Obtain Credentials: Log in to your ShiftWise (AMN Healthcare) admin or developer console and copy your API Key / Access Token (and Account or Vendor ID if applicable). 2. Configure in YourMedSoft: Paste your ShiftWise (AMN Healthcare) token below, or leave the API Key blank to connect in free Sandbox Mode for testing. 3. Custom Endpoint (Optional): If your organization uses a custom ShiftWise (AMN Healthcare) subdomain or webhook listener, enter it in the Custom Base URL / Webhook field.
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Pull Data In (Inbound API Sync or CSV / JSON Upload)
Immediately after connecting, the "ShiftWise (AMN Healthcare) Two-Way Sync & Data Control Hub" opens automatically on the "Import (Data In)" tab. Click "Import from ShiftWise (AMN Healthcare)" to pull open hospital vms shift orders & registry clinicians via API, or use "Upload CSV / JSON File into Master Schedule (Open Shifts) & Staff Roster" to batch-import records directly into Scheduling & VMS Orders (/portal/scheduling).
Create & Push New Records (+ Add Data Tab)
Switch to the "+ Add Data" tab inside the ShiftWise (AMN Healthcare) Sync Hub (or click "+ Add Data" on the Connected Integrations bar inside Scheduling & VMS Orders). Fill out the quick form to create a new record in YourMedSoft and simultaneously push it out to ShiftWise (AMN Healthcare).
Push Data Out (Outbound Sync & Formatted CSV Batch Export)
Open the "Export (Data Out)" tab in the Sync Hub (or click "Push Data Out" from Scheduling & VMS Orders at /portal/scheduling). Select your active billing cycle or pay period, review the live record counts (Filled Shifts & Approved Timesheets), and click "Export to ShiftWise (AMN Healthcare)" for direct API transmission or "Download CSV Batch" for manual upload into ShiftWise (AMN Healthcare).
Configure Auto-Sync Rules & Verify HIPAA Audit Logs
Open the "Data Controls" tab to toggle Auto-Sync Data In (Inbound), Auto-Sync Data Out (Outbound), Sync Frequency (Real-time, Hourly, Daily, Manual), and Duplicate Record Handling. Switch to the "Sync Logs" tab at any time to inspect timestamped inbound/outbound receipts.
Pro-Tips & Best Practices
- Use the Connected Integrations bar at the top of Scheduling & VMS Orders (/portal/scheduling) to trigger 1-click "Pull Data In", "Push Data Out", or "+ Add Data" without leaving your workspace.
- If your ShiftWise (AMN Healthcare) plan does not include API access, leave the API key blank to use CSV upload in "Import (Data In)" and formatted CSV batch downloads in "Export (Data Out)".
- Use the "Sync Logs" tab to verify timestamped inbound and outbound sync receipts for HIPAA and Joint Commission audits.
Troubleshooting & Operational Edge Cases
Issue: ShiftWise (AMN Healthcare) shows "Sandbox Mode" instead of "Live API Verified"
Operational Resolution: This means ShiftWise (AMN Healthcare) was connected without an API key. While Sandbox Mode lets you upload CSV/JSON files and test "+ Add Data" immediately, to enable live API calls open ShiftWise (AMN Healthcare) > "Manage Data & Sync" > "API Key" tab, paste your ShiftWise (AMN Healthcare) token and Account/Subdomain ID, and click "Save & Verify API Key".
Issue: Timesheet, candidate, or payroll batch rejected by ShiftWise (AMN Healthcare)
Operational Resolution: Check that all records in the batch have matching identifiers or email addresses in ShiftWise (AMN Healthcare), or use the "Download CSV Batch" button in the "Export (Data Out)" tab for direct file import into ShiftWise (AMN Healthcare).
Issue: Where do my imported records from ShiftWise (AMN Healthcare) appear?
Operational Resolution: Imported records from ShiftWise (AMN Healthcare) are saved directly into Master Schedule (Open Shifts) & Staff Roster. Click the "Scheduling & VMS Orders" link inside the "Import (Data In)" tab or navigate to /portal/scheduling in the left sidebar.
Frequently Asked Questions & Troubleshooting
What happens immediately after I save and connect ShiftWise (AMN Healthcare)?
As soon as you click Connect, YourMedSoft pins ShiftWise (AMN Healthcare) to your "Your Active Integrations" command center at the top of Integrations & Sync, adds a 1-click control bar inside Scheduling & VMS Orders (/portal/scheduling), and automatically opens the 7-tab Sync & Data Control Hub with a "What Happens Next" walkthrough.
Where do I control Data In, Data Out, and add new data for ShiftWise (AMN Healthcare)?
In the ShiftWise (AMN Healthcare) Sync & Data Control Hub (accessible from Settings > Integrations & Sync or the bar at the top of Scheduling & VMS Orders): use "Import (Data In)" to pull records or upload CSV/JSON files, "Export (Data Out)" to push filled shifts & approved timesheets or download CSV batches, "+ Add Data" to create and push individual records, and "Data Controls" to configure automatic sync rules.
What specific data flows between YourMedSoft and ShiftWise (AMN Healthcare)?
The two-way integration handles: (1) Inbound (Data In): Import open hospital shift requisitions and contracted bill rates -> routed to Scheduling & VMS Orders (/portal/scheduling). (2) Outbound (Data Out): Submit candidate nurse profiles, credentials, and digital timecards -> sourced from Filled Shifts & Approved Timesheets.
Does connecting ShiftWise (AMN Healthcare) incur any additional fees in YourMedSoft?
No. YourMedSoft provides native integrations with zero per-connection surcharges and zero middleware fees. You can connect using your ShiftWise (AMN Healthcare) API key or use free CSV Batch / Sandbox Mode.
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