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Reports & Analytics4 min read
AdminManager / Coordinator

How do I run Facility Rollup, Fill Rate, Utilization Trends, and Margin reports?

Navigate the 9-tab Reports & Analytics hub (/portal/reports) to analyze multi-facility rollups, billable hours, clinician utilization, credential compliance, gross margins, shift fill rates, invoice aging, and export audit logs.

Direct Operational Answer

To run operational and financial analytics in YourMedSoft, navigate to Reports in the portal sidebar (/portal/reports) and select from the nine report tabs: Facility Rollup, Billable Hours, Utilization Trends, Credential Compliance, Gross Margin, Fill Rate, Invoice Aging, CRM, and Export History. Each report can be filtered by date range or facility and exported to CSV or PDF.

What You Need Before Starting

  • Admin or Manager / Coordinator permissions.

Step-by-Step Instructions

1

Open the Reports Hub

Click "Reports" under the Finance section in the left sidebar (/portal/reports). By default, the "Facility Rollup" tab opens.

UI: Sidebar > Finance > Reports
2

Review Multi-Facility Performance (Facility Rollup & Fill Rate)

Use "Facility Rollup" to compare total shifts, billable hours, revenue, and margin across every client hospital in one table. Switch to "Fill Rate" to measure filled vs. unfilled shift percentages by facility and clinical role.

UI: Reports Header > Facility Rollup / Fill Rate Tabs
Operational Automation

Protect Your Agency Bill-to-Pay Spreads

Model live gross margins, track clinician overtime trends, and analyze facility profitability in real time.

3

Analyze Hours, Utilization, and Gross Margin

Select "Billable Hours" or "Utilization Trends" to track regular vs. overtime hours and clinician capacity over time, or select "Gross Margin" to inspect bill-to-pay spread per shift and facility.

UI: Reports Header > Billable Hours / Utilization / Margin Tabs
4

Check Credential Compliance, Invoice Aging, and CRM Analytics

Use "Credential Compliance" for agency-wide license readiness, "Invoice Aging" for 30/60/90+ day accounts receivable buckets, and "CRM" for client acquisition metrics.

UI: Reports Header > Credentials / Invoice Aging / CRM Tabs
5

Export Data and Audit the Export History Ledger

Click "Export CSV" or "Export PDF" on any report tab. Every export is automatically recorded in the "Export History" tab (/portal/reports?tab=history) with timestamp, report type, and exporting user for compliance auditing.

UI: Reports Header > Export History Tab

Pro-Tips & Best Practices

  • You can deep-link directly to any report tab using `?tab=facility_rollup`, `?tab=fill_rate`, `?tab=margin`, or `?tab=invoice_aging`.

Frequently Asked Questions & Troubleshooting

Are report exports logged for compliance audits?

Yes. Every report export is logged to your organization’s `reportExports` collection and visible in the Export History tab.

Authored by: YourMedSoft Clinical Operations Team•Medically & Operationally Reviewed by: Sarah Jenkins, MSN, RN, Healthcare Compliance Director
Last Updated: October 2026• Verified

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